Order Processing Administrator – Clevedon, North Somerset
Pension Scheme + 28 days holiday + Private Health Care + Dental Care + Bonus Scheme + PHI.
Role Overview
This is a varied administrative role with an engineering bias, supporting the efficient operation of our Contracts department. Your duties will involve all aspects of sales order administration, from initial order entry through to despatch to the customer.
Many of our customers operate within industrial and utility sectors where accuracy, communication and attention to detail are essential. Experience within an engineering or technical environment would be beneficial but is not essential, as full training will be provided.
Being able to work as part of a team with good communication skills is essential for this role. A strong attention to detail and the ability to manage multiple tasks efficiently will also be required.
Training and Experience
No specific actuator or valve industry experience is required as product training will be provided. However, the successful candidate should be able to demonstrate previous experience within an administrative or order processing environment.
A basic understanding of mechanical and electrical engineering principles would be advantageous but is not essential.
Qualifications Required
The candidate should ideally hold relevant business administration qualifications with suitable office-based experience:
• NVQ, BTEC or equivalent business administration qualification (desirable)
• Previous experience within an administrative role (essential)
• Good command of English and Maths (essential)
Skills and Attributes
In addition, you will need strong organisational skills, be self-motivated and work well on your own initiative. You should be a good communicator and a team player.
You should be IT literate with a working knowledge of Outlook, Word and Excel. Experience using Sage 200 and Microsoft Dynamics CRM would be beneficial.
Primary Responsibilities
As an Order Processing Administrator your primary roles will be:
• Providing a point of contact between the company and customers regarding live sales orders
• Evaluating customer purchase orders including technical requirements, commercial and contractual terms and conditions
• Processing sales orders using Sage 200
• Creating purchase orders for the German factory and other suppliers where required
• Creating works orders and instructions for internal departments to fulfil customer requirements
• Preparing despatch and shipping documentation and liaising with haulage providers
Base Hours
08.00 to 16.00 Monday – Thursday and 08.00 to 15.00 Friday.
