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Our Service Offer

At AUMA UK, our services are built around one core objective: helping our customers maximise the reliability, performance and lifespan of your valve automation assets. Our engineers work as an extension of your team to deliver practical, cost-effective solutions.

Returns, Inspection and Diagnostic Assessment

Expert actuator evaluation and technical reporting

When an actuator is returned to AUMA UK, it undergoes a comprehensive inspection process carried out by experienced engineers and technicians.

  • Our assessment service includes:

  • Detailed mechanical and electrical inspection

  • Performance testing and diagnostic analysis

  • Identification of wear, faults and operational risks

  • High-torque test rig verification

  • Engineering recommendations for repair, upgrade or replacement

Customers receive a detailed technical report that provides clear insight into actuator condition and recommended next steps, helping maintenance teams make informed asset management decisions.

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Site Services & Maintenance

Field engineering support when and where you need it

Our UK service engineers provide nationwide support for planned maintenance, inspections, commissioning and emergency callouts.

We support customers with:

  • Preventative maintenance programmes
  • Health checks and condition assessments
  • Commissioning and configuration
  • On-site troubleshooting
  • Mechanical and electrical repairs
  • Retrofit and upgrade projects
  • Asset performance reviews

Our engineers work exclusively with valve automation systems, bringing specialist expertise that helps identify issues quickly and minimise operational disruption. Whether supporting a treatment works, pumping station, power plant or industrial facility, AUMA UK delivers practical engineering solutions that keep critical infrastructure operating reliably.

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Bespoke Service Agreements

Tailored support designed around your operational requirements

No two sites are identical. That's why AUMA UK develops customised service agreements based on your operational priorities, maintenance strategy and asset criticality.

Our engineering team works closely with customers to develop service programmes that may include:

  • Planned maintenance schedules

  • Asset condition monitoring

  • Technical support access

  • Priority response arrangements

  • Lifecycle planning

  • Performance reviews

  • Asset standardisation strategies

Aligning maintenance activity with operational requirements helps organisations improve reliability, reduce unplanned failures and gain greater control over maintenance budgets.

 

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Preventative Maintenance Service Contracts

Protect critical assets and reduce costly downtime

AUMA service contracts provide structured maintenance programmes designed to maximise actuator performance and minimise operational risk.

Available support levels can be tailored to suit site requirements, providing varying levels of inspection, maintenance and technical support.

Benefits include:

  • Reduced risk of unexpected failures

  • Improved actuator reliability

  • Extended asset life

  • Better maintenance planning

  • Reduced emergency repair costs

  • Enhanced operational resilience

Our engineers help customers develop proactive maintenance strategies that support long-term reliability and regulatory compliance.

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Technical Support from Actuator Specialists

Direct access to engineering expertise

Technical support at AUMA UK goes far beyond answering product questions. Customers have access to experienced engineers who understand:



  • Electric actuator applications


  • Valve automation systems


  • Control and instrumentation requirements


  • Fieldbus communication protocols


  • Variable speed actuation


  • Environmental and hazardous-area requirements


  • Asset maintenance and optimisation


Supported by the wider AUMA Group's global engineering network, our UK team provides practical advice and technical guidance that helps customers solve complex operational challenges quickly and effectively.



Whether you are designing a new installation, upgrading existing assets or investigating performance issues, our specialists are available to help.

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Fast Track Delivery and Emergency Response

Rapid access to actuators, parts and engineering support

Downtime is rarely an option for critical infrastructure operators. AUMA UK maintains extensive actuator and component stock within the UK, enabling rapid deployment of replacement equipment when required.

Our Fast Track service provides:

  • Rapid actuator availability

  • UK-based stockholding

  • Expedited assembly and testing

  • Emergency replacement support

  • Fast response for critical applications

In urgent situations, replacement actuators can often be delivered within days, with emergency solutions available even faster when operational continuity is at risk.

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Speak to an AUMA Engineer

Whether you need technical advice, maintenance support, actuator diagnostics, commissioning assistance or a bespoke service agreement, our engineering team is ready to help.

Contact AUMA UK today to discuss your requirements with one of our valve automation specialists.

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